SHIPPING & RETURNS

SHIPPING POLICY


Shipping costs:

 Pretoria: R55

 Gauteng: R65

                All other provinces: R85 in-town delivery.

 

You will receive your package within 3 to 14 business days from payment.

You will receive shipping confirmation from the courier facility if your package is out for delivery.

​​RETURN ,REFUND & EXCHANGE POLICY​

You have 7 calendar days to log the return of an item from the date you received it.

 

To be eligible for a return, your item must be unused and in the same condition that you received it.

 

Your item must be in the original packaging.

 

Your item needs to have the receipt or proof of purchase.

 

If your item is damaged in any way, or you have initiated the return after 7 calendar days have passed you will not be eligible for a refund.

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

 

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

 

You will receive the credit within a week, depending on your card issuer's policies.

 

Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

You will be responsible for paying for your own shipping costs for returning your item.

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